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For clients using Windows XP Service Pack 2, you may beed to configure your browser settings, in order to download your secure Lock Box documents. For your convenience, the instructions are below:
Launch your Internet Explorer Browser
1. Go to tools
2. Internet Options
3 Click on Security Tab
4. Click on the green circle, Trusted Sites
5. Click on sites
6. Add this website to the zone: https://www.liveoffice.com (make sure the http has the "s" at the end!)
7. Click ADD
8. Click OK
9. Close Browser, re-launch and go to Lock Box website.
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